Frequently Asked Questions

Here’s some of our most commonly asked questions to help plan your visit.

What are your office hours?

Our reservations office is open from 7am – 6pm, 7 days a week.

What time is check-in & check out?

Check in is 2pm and check out is 10am. Please ask our staff about late check out costs.

Can I get married at Freedom Shores?

You sure can! Freedom Shores offers bespoke beachside weddings with a difference. Visit our weddings page for more information or to request a venue tour.

Do you offer airport transfers?

We do not offer airport transfers, however our recommended transfer service is Heart of Reef Shuttles.

Once you’re here, we do have a free courtesy bus offering pick-ups from any address around Airlie, Cannonvale, Jubilee Pocket & Woodward. We share this bus with our on-site restaurant, Northerlies. Ask our staff how to book.

How many people fit in different room types?
  • Boat Bungalows = 2 people (1x Queen Bed)
  • Resort Suites = 4 people (1x King Bed & Fold Out)
  • Beach Hut = 4 people (1x King Bed & Fold Out)
  • Homestead = 6 people (3x King Beds)
Do you have a laundry service?

Yes, we do! Our laundry is open from 10am – 4pm. Please ask our staff before using the machines.

Do you have parking?

Yes, we do! Parking is private access but is not  undercover.

Where do I book tours?

For the best Whitsunday tours and prices, visit our experience page here.

Can I bring my dog?

As much as we love our doggos, unfortunately we are on a wildlife reserve, so we aren’t allowed pets.

Beachfront Functions

Whether you’re planning a birthday bash, baby shower, hens or Christmas party, Northerlies is an event venue with a difference. With no venue hire fees or minimum spend, fire up the group chat and book in your date!